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Outstandingly Responsive

Posted: 12th October 2016

We're delighted to announce the results of our latest Care Quality Commission (CQC) inspection, which rated our overall service as Good and our responsiveness to client needs as Outstanding!

The CQC performs inspections of care services on a roughly annual basis and their rating system, which was updated in 2014, measures performance in five areas, ranking them as outstanding, good, requires improvement or inadequate. The five questions covered by the inspection concern whether the service is safe, caring, effective, responsive to a person's needs, and well-led

You can read the full report for yourself and see all the positive things said about our service, our carers and our overall approach.

Well done to every single member of the Doris team - this report reflects the passion and commitment you all show in delivering a wonderful service.